The OSC was at the mercy of an all-paper based system for managing student registration: an inefficient time-killer that made missed opportunities frustratingly commonplace. Some students would apply for courses by hand, others by fax. Not only did all that paper have to be managed and filed by OSC staff, they also had to follow-up one-by-one on every incomplete form and every missed/late payment. For students hoping to grab a last-minute opening in a class: forget it. The analog system just couldn’t handle the load.
Pixelera built a complete self-service website, transforming the way the OSC runs its operation. Transactions are now student-focused, all-digital, and fast. Today’s OSC students enroll or withdraw online for courses, add themselves to waiting lists to be notified of last-minute openings, modify course dates, and are notified of incomplete forms automatically—all at their fingertips. For the OSC, completely eliminating a time-consuming analog business process means staff can focus on running their organization rather than running after missing data.
The freedom of all-digital automation, an instant, clear picture of client needs, and closing the gap on what used to be costly missed opportunities—that’s what a Pixelera-powered website does for the OSC.